Working at Holmer Court Residential Home
Attwood Lane, Hereford, HR1 1LJ
Operated by Ashberry Healthcare Limited
33 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Positive management and culture with innovative activities and programmes, although occasional agency staffing and standard training hold it back."
Safety & Risk
7/10
✓
People's safety was promoted by staff who knew how to recognise and report any concerns... Risks to people's individual health and wellbeing were assessed... Medicines were stored, administered and disposed of safely.
Staff Culture
7/10
✓
There was a positive and open culture at the home... 'we [staff] all get on together as a team, there is so much laughter here in this home.' Staff were confident in the management team and felt valued in their caring roles.
Staffing Levels
6/10
✓
Staff commented they felt staffing levels were appropriate to meet people's individual needs safely. There were enough staff to support people's care and safety needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff said they were supported with all the training they needed... Ongoing training updates were arranged for staff, and staff said they were encouraged to further develop their knowledge and skills through vocational training.
Management
7/10
✓
The registered manager had been in post since the last inspection and promoted a culture of positivity and openness... Staff were confident in the management team and felt valued... 'The [registered] manager is firm but fair, she's lovely, and you can approach her about anything'
Programmes
8/10
✓
Per 2019 comprehensive inspection: Named projects such as 'Pick it, Sniff it, Make it, Use it' sensory products with local blind college, Tai Chi reduced falls overall, intergenerational with nurseries and arts with learning disabilities group, doll therapy, drama project.
Points to consider
Staffing levels are adequate but they sometimes use agency workers to cover gaps.
Per 2019 comprehensive inspection: 'the registered manager would arrange cover if needed from agency staff familiar with people living at the home when possible.'
Only standard training with some updates and encouragement for development, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: 'Staff said they were supported with all the training they needed... Ongoing training updates were arranged... encouraged to further develop... through vocational training.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews