Working at Holmehurst Residential Home
9-10 Goschen Road, Carlisle, CA2 5PF
Operated by Bamco Thirty Four Limited
21 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff and relatives enjoy a homely family atmosphere with good training and activities, but inconsistent leadership from an absent manager concerns them."
Safety & Risk
6/10
✓
Medicines continued to be managed safely. People received their medicines as prescribed. A system of medicine audits was carried out and gaps were noted. However, there was no demonstrable record of how identified errors or trends were addressed.
Staff Culture
6/10
✓
Relatives and most staff felt there was a 'homely' and 'family-orientated' atmosphere in the home. Staff described the care service as 'friendly' and 'homely'.
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: The provider employed enough staff to support the people who lived there. Staff responded quickly whenever anybody requested assistance or used their call alarm.
Training & Dev
6/10
✓
Staff received essential training to undertake their role. Staff received supervision and appraisals to help develop their performance.
Management
4/10
!
The registered manager lived some considerable distance from the home and had not been available during the pandemic. Staff... were concerned that there was not a registered manager on site to provide consistent senior leadership and direction.
Programmes
6/10
✓
Per 2020 comprehensive inspection: Activity co-ordinators were employed to provide a range of activities... People said there were social events to occupy them in the home if they chose to join in.
Points to consider
No full time manager on site, staff concerned about lack of consistent leadership during busy times like the pandemic.
The registered manager lived some considerable distance from the home and had not been available during the pandemic. Staff... were concerned that there was not a registered manager on site to provide consistent senior leadership and direction.
Staffing is adequate with enough people to respond quickly, but nothing special like low agency use or extra staff for unhurried care.
Per 2020 comprehensive inspection: The provider employed enough staff to support the people who lived there. Staff responded quickly whenever anybody requested assistance or used their call alarm.
Only standard training and supervision, no specialist courses or funded qualifications mentioned.
Staff received essential training to undertake their role. Per 2020 comprehensive inspection: Staff received supervision and appraisals to help develop their performance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews