Last updated: 9 February 2026
"Staff enjoy a positive culture feeling valued and safe, but occasional short-staffing and recruitment check gaps need improvement."
We were assured the provider was using PPE effectively and safely... Clear records showed safe processes... Staff were aware of safeguarding... incidents reported in line with protocols. From 2022 and 2019 inspections.
Staff told us, 'Things are great here' and 'I really enjoy my job.' 'We get listened to, they take our views into account.' Per 2019 comprehensive inspection.
There were sufficient numbers of staff... 'Sometimes they seem short, but they always come when I buzz for them.' Per 2019 comprehensive inspection.
There was an induction programme for new staff. There was ongoing training... Staff had, or were supported to achieve nationally recognised qualifications... regular one to one supervisions. Per 2019 comprehensive inspection.
Staff commented, 'The managers are great, [registered manager] is lovely and so caring... They [managers] are doing a good job, [home manager] is on top of everything.' Per 2019 comprehensive inspection.
People spoken with were satisfied with the wide range of activities... activities coordinator described... in-house and local community activities... part of a local 'activities forum'. Per 2019 comprehensive inspection.
Staffing levels are adequate but residents sometimes say staff seem short-staffed.
'Sometimes they seem short, but they always come when I buzz for them.' Per 2019 comprehensive inspection.
Recruitment checks missed full work histories and gaps until fixed on the spot.
The process had not included requesting full employment histories and checking any gaps. During the inspection the home manager proactively took action to rectify this matter. Per 2019 comprehensive inspection.
Training is standard with inductions and qualifications but no specialist development.
Staff had, or were supported to achieve nationally recognised qualifications in health and social care. There was ongoing training to help ensure they understood people's needs. Per 2019 comprehensive inspection.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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