Working at Hollywynd Rest Home
5-9 St Botolphs Road, Worthing, BN11 4JN
Operated by Techcrown Limited
40 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Staff feel supported with good morale and enough staff to keep people safe, but no registered manager and basic activities hold it back."
Safety & Risk
7/10
✓
People were protected from the risks of harm, abuse or discrimination because staff knew what actions to take if they identified concerns. People received their medicines safely, when they needed them.
Staff Culture
6/10
✓
morale was good amongst the staff team. Staff commented they felt supported and had a good understanding of their roles and responsibilities.
Staffing Levels
6/10
✓
Feedback from people and staff was they felt the service had enough staff and our own observations supported this.
Training & Dev
6/10
✓
Staff completed an induction when they started working at the service and 'shadowed' experienced members of staff until they were assessed as competent. Systems of staff development including one to one supervision meetings and annual appraisals were in place.
Management
4/10
!
At the time of our inspection there was not a registered manager. However, a manager was in post and was in the process of registering with the CQC.
Programmes
4/10
!
There was a varied range of activities on offer which included, music, arts and crafts, quizzes, exercise and visits from external entertainers.
Points to consider
No permanent manager registered with the regulator yet, which could mean less secure oversight.
At the time of our inspection there was not a registered manager. However, a manager was in post and was in the process of registering with the CQC.
Only basic activities like music, arts and crafts, quizzes, so the job is mostly routine personal care.
There was a varied range of activities on offer which included, music, arts and crafts, quizzes, exercise and visits from external entertainers.
Only standard training like induction and supervisions, no specialist courses or funded qualifications.
Staff had received training in looking after people, including safeguarding, health and safety, equality and diversity. Staff completed an induction... Systems of staff development including one to one supervision meetings and annual appraisals were in place.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews