Working at Hollywell Court Residential Home
464 London Road, Leicester, LE2 2PP
Operated by Baba Sawan Lodge Limited
12 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Consistent staffing with a stable team and supportive culture, but no supervisions, appraisals or team meetings hold it back."
Safety & Risk
7/10
✓
Staff understood safeguarding procedures and were confident in reporting any concerns. Risks to people's safety were assessed and well managed
Staff Culture
6/10
✓
Staff felt well supported and said that communication was effective. One staff member commented, 'We are small and like a family... The manager is brilliant and so supportive'
Staffing Levels
8/10
✓
There were sufficient numbers of staff who were safely recruited... The service did not use agency staff, so people were supported by a consistent staff team who knew them well
Training & Dev
4/10
!
The registered manager told us they no longer carried out formal staff supervision and appraisals... staff had no platform to discuss their professional and personal objectives and training needs
Management
4/10
!
Formal staff supervision and appraisals were no longer taking place and the registered manager confirmed they no longer held staff team meetings
Programmes
4/10
!
There was a timetable of activities... We saw people taking part in their chosen activities such as knitting, reading the newspapers and walks out of the home
Points to consider
No team meetings or personal check-ins with the manager to share ideas or talk about your work issues.
the registered manager confirmed they no longer held staff team meetings, residents and/or relatives meetings... no longer carried out formal staff supervision and appraisals
No regular supervision sessions to go over your training needs or career goals.
Formal staff supervision and appraisals were no longer taking place... staff had no platform to discuss their professional and personal objectives and training needs
Only a basic activities timetable like knitting and walks, no coordinator or creative programmes to vary your day.
There was a timetable of activities that people could choose to take part in if they wished... knitting, reading the newspapers and walks out of the home
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews