Working at Hollymount Residential and Dementia Care Centre
Hollymount, Blackburn, BB2 6DE
Operated by Longfield (Care Homes) Limited
38 bedsResidential homes
Workplace Score
4.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.6/10
Key Finding
"Good training with regular supervision and engaging activities, but unsafe medicines management and occasional staffing shortages are major concerns."
Safety & Risk
3/10
✕
Medicines were not managed safely... gaps in medicines administration records and one person had missed 6 consecutive days of a medicine typically used for epilepsy.
Staff Culture
5/10
!
Staff provided mixed feedback on the culture and management of the service. Some staff felt the registered manager and manager were not approachable or supportive.
Staffing Levels
4/10
!
Staff provided mixed feedback on staffing levels. Some staff said, 'We're sometimes short staffed but not often' others told us, 'It's not good at the minute. Staff ring in sick last minute and there isn't enough staff…some people miss breakfast'
Training & Dev
6/10
✓
Training was completed by staff. This covered mandatory as well as service specific training. Supervision was offered to staff. Staff told us they had regular supervision.
Management
4/10
!
Staff provided mixed feedback on the culture and management of the service. Some staff felt the registered manager and manager were not approachable or supportive.
Programmes
6/10
✓
Activities were occurring in the service. The service had a display with photographs from recent activities. During the inspection, the activity worker was supporting residents to participate in events in the local community.
Points to consider
Medication records have gaps and one person missed epilepsy medicine for 6 days in a row, so safety isn't reliable.
Medicines were not always given as prescribed, there were gaps in medicines administration records and one person had missed 6 consecutive days of a medicine typically used for epilepsy.
Staffing sometimes falls short with last-minute sickness, meaning some residents miss breakfast.
Staff provided mixed feedback on staffing levels... others told us, 'It's not good at the minute. Staff ring in sick last minute and there isn't enough staff…some people miss breakfast'
Managers get mixed feedback from staff on being approachable and supportive.
Staff provided mixed feedback on the culture and management of the service. Some staff felt the registered manager and manager were not approachable or supportive.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews