Last updated: 9 February 2026
"Staff feel united as a family with strong safety practices, although staffing is adequate and activities are basic."
We were assured the service was following infection prevention and control procedures to keep people safe (2020); Per 2019: 'Staff had received training in how to recognise and report abuse... Arrangements had been made to ensure the proper and safe use of medicines.'
During the inspection staff spoke positively about feeling supported and felt united as a team (2020); Per 2019: 'It's like family. Everyone gets on. Everyone helps each other, works as a team.'
Per 2019 comprehensive inspection: 'Discussions with people, relatives and staff confirmed there were enough staff on duty. Rota's confirmed staffing levels were sufficient.'
Per 2019 comprehensive inspection: 'Staff were encouraged to complete further courses such as the Health and Social Care Diploma... I've now done 2 and 3.'
Staff spoke positively about feeling supported and felt united as a team (2020); Per 2019: 'They are very approachable.'
Staff had adapted their activity programme... offering more one to one activities and games of bingo (2020); Per 2019: activity coordinator, 'We have entertainment, we've got bowling this afternoon.'
Staff numbers are sufficient but nothing special, with no details on low agency use or long-serving teams.
Per 2019 comprehensive inspection: 'there were enough staff on duty. Rota's confirmed staffing levels were sufficient.'
Activities include bingo, bowling, entertainment and one-to-ones with a coordinator, but no specialist programmes or innovative approaches.
Per 2019 comprehensive inspection: 'We have entertainment, we've got bowling this afternoon.' and 2020: 'offering more one to one activities and games of bingo'
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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