Working at Hollycroft Nursing Home
8-10 Red Hill, Stourbridge, DY8 1ND
Operated by Hollycroft Care Limited
37 bedsNursing homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Stable staff team and effective safety systems foster a positive culture, although training and activities lack specialist and innovative elements."
Safety & Risk
8/10
✓
Systems and processes for safeguarding and whistleblowing to keep people safe were effective. When things went wrong the provider had learned lessons and developed improved systems.
Staff Culture
7/10
✓
We found a very positive atmosphere in the home and observed staff working together to support people in the way they wanted.
Staffing Levels
8/10
✓
Staff and relatives told us there was a long standing stable staff team and there was enough staff to meet people's needs and keep them safe.
Training & Dev
6/10
✓
Improvements had been made to develop and maintain oversight of all these areas. For example, a detailed training matrix identified the training each staff required, the percentage of staff that had completed and when training was required.
Management
7/10
✓
The registered manager was visible and available to all staff and people living in the service which prompted an open inclusive and empowering culture.
Programmes
6/10
✓
Per 2020 comprehensive inspection: The home had employed an activities coordinator who had planned activities for the week based on people's interests.
Points to consider
Training is now tracked with a matrix, but only standard courses with no specialist training or funded qualifications.
a detailed training matrix identified the training each staff required, the percentage of staff that had completed and when training was required
An activities coordinator runs weekly plans based on what residents like, but no special or innovative programmes.
Per 2020 comprehensive inspection: The home had employed an activities coordinator who had planned activities for the week based on people's interests. They had also sought feedback from people about activities they would like to do and purchased resources to support this.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2021
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews