Last updated: 10 February 2026
"A stable team with low staff turnover and a no-blame approach to safety, although no registered manager is in post."
The provider had a system in place to learn from incidents. The manager and staff described a 'no blame' approach, where incidents were seen as opportunities for everyone to learn and improve.
Staff felt supported to do their jobs well. One staff member said, 'Staff love the job, and this gives good consistent quality of care for people and allows us to really get to know people well.'
Staff told us there was a low turnover of staff, which led to a well-established team who knew people and relatives well, providing consistently safe care.
Staff received training about managing medicines safely and had their competency assessed.
At the time of our inspection there was not a registered manager in post. The manager had applied to register and we are currently assessing this application.
No permanent manager in post, as the current manager's application to register is still being assessed.
At the time of our inspection there was not a registered manager in post. The manager had applied to register and we are currently assessing this application.
AI Generated
Last inspected: January 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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