Working at Holly Tree Lodge EMI Care Home

Only standard training to keep mandatory courses up to date, no specialist training or funded qualifications.

The registered manager ensured that training was up to date across the workforce and staff undertook regular supervision.

No dedicated activities coordinator or named programmes, so the role has some variety from individual hobbies and outings but is mostly routine personal care.

individual plans were formulated to support people in exploring activities, hobbies and interests that could improve their well-being.

Staffing is adequate and stable with enough staff to meet needs, but no details on low agency use or staff saying workloads allow unhurried care.

Observations of care showed there were sufficient numbers of staff deployed to meet people’s needs.