Last updated: 10 February 2026
"Staff feel happy and supported by approachable management with good training and safety awareness, but basic activities and adequate staffing hold it back."
Staff demonstrated a good awareness of safeguarding procedures; they knew who to inform if they witnessed or had an allegation of abuse reported to them.
Staff were happy in their work, they understood the provider's vision and worked as a team to deliver good standards. They told us they were listened to and felt supported by the registered manager.
There were enough staff available to meet people's needs.
The provider had an ongoing training plan and staff were required to attend, so that they were up to date with current practice.
People and staff told us the management team were approachable and listened to them when they had any concerns.
People were supported to access a range of social and leisure activities and follow their interests to avoid social isolation.
Staffing is adequate but nothing special, no details on retention or agency use.
There were enough staff available to meet people's needs.
Only basic social and leisure activities, no dedicated coordinator or specialist programmes.
People were supported to access a range of social and leisure activities and follow their interests to avoid social isolation.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp