Working at Holly Tree Lodge Care Home

Staff demonstrated a good awareness of safeguarding procedures; they knew who to inform if they witnessed or had an allegation of abuse reported to them.

Staff were happy in their work, they understood the provider's vision and worked as a team to deliver good standards. They told us they were listened to and felt supported by the registered manager.

The provider had an ongoing training plan and staff were required to attend, so that they were up to date with current practice.

People and staff told us the management team were approachable and listened to them when they had any concerns.