Working at Holly Tree Lodge
122 Spring Road, Bedford, MK42 8NB
Operated by Mentaur Limited
10 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Staff feel supported by approachable managers, a caring culture and specialised training, but a large intake of new staff and basic activities mean the team isn't fully settled."
Safety & Risk
8/10
✓
The provider had effective safeguarding systems in place. Staff understood what to do to protect people from harm, including discrimination, and how to report concerns.
Staff Culture
8/10
✓
Staff told us that they would be happy for a relative of theirs to live at the service because; 'It is so lovely, really caring, and just like home from home'.
Staffing Levels
6/10
✓
There were enough staff on duty to support people safely and we saw they had the skills to meet people's needs.
Training & Dev
8/10
✓
Staff had all received specialised training in Positive Behaviour Support (PBS) since our last inspection.
Management
8/10
✓
Staff told us the registered manager had an open-door policy and was always available for discussion or support.
Programmes
6/10
✓
The service had introduced an activity schedule which gave people living in the service the opportunity to discuss what activities they would like to partake in.
Points to consider
Staffing is adequate with enough staff on shifts, but a recent large intake of new staff means the team isn't fully settled.
There had recently been a large intake of new staff.
Activities have a basic schedule for people to choose from, but no dedicated coordinator or specialist programmes to make the role more varied.
The service had introduced an activity schedule which gave people living in the service the opportunity to discuss what activities they would like to partake in.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews