Last updated: 10 February 2026
"A tightknit, supportive team where staff feel valued, but basic activities and COVID staffing pressures hold it back."
Per 2019 comprehensive inspection: There was a culture of continuous learning when things go wrong. The management team carried out reviews of any accidents and incidents... Per 2022: We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: There was a friendly and welcoming atmosphere with staff describing morale and teamwork as good. Staff told us, 'It's a very good team we are tightknit and supportive of each other.'
Per 2019 comprehensive inspection: People and staff told us they thought there were appropriate staffing levels to meet people's needs. Per 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Per 2019 comprehensive inspection: Staff told us the training was good and relevant to their role; they felt well supported... 'Training is regular and always available.'
Per 2019 comprehensive inspection: Staff confirmed they were able to raise issues... 'I always feel that my input, and that of other staff, is valued.'
Per 2019 comprehensive inspection: The provider arranged various activities daily. These included arts and crafts, going out for lunch, day centre and meeting/visiting family.
Just basic activities like arts, crafts, outings, and day centre, no dedicated coordinator or specialist programmes to vary the workday.
Per 2019 comprehensive inspection: The provider arranged various activities daily. These included arts and crafts, going out for lunch, day centre and meeting/visiting family.
Staffing is enough for safe care, but COVID pressures needed special fixes and no word on low agency or long-term team stability.
Per 2022: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2019: People and staff told us they thought there were appropriate staffing levels.
Regular training and supervision available, but no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: Staff told us the training was good and relevant to their role; they felt well supported to deliver good standards of care. 'Training is regular and always available.'
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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