Last updated: 10 February 2026
"Approachable management and consistent staffing make staff feel supported, but limited activities with no special programmes hold it back."
People were safeguarded from the risk of abuse. Staff demonstrated a good awareness of safeguarding procedures. Medicines arrangements were safe... Not all 'as and when' required medication had a protocol in place.
Staff felt supported by the management team and told us they could approach them at any time for advice. Staff told us the management team including the provider was approachable and would listen to their concerns or ideas.
There were enough staff available to meet people's needs. A consistent staff team meant that people knew staff well.
A staff induction and training programme was in place. Staff told us they regularly attended training including on line learning and local authority courses. Regular supervisions and annual appraisals took place.
Relatives and staff told us the registered manager and management team were approachable. Staff felt supported by the management team and told us they could approach them at any time for advice. The registered manager... would cover shifts when needed.
People regularly engaged in the local community. People were supported to identify and engage in local groups to suit their interests. Access to activities within the local community was promoted and supported.
No activities coordinator or special programmes, so the role is mostly routine personal care with basic community outings.
People regularly engaged in the local community. People were supported to identify and engage in local groups to suit their interests.
Staff numbers are enough to meet needs, but no details on staff staying long-term or super easy workloads.
There were enough staff available to meet people's needs.
Only regular training and supervisions, no specialist courses or funded qualifications for career growth.
Staff told us they regularly attended training including on line learning and local authority courses. Regular supervisions and annual appraisals took place.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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