Last updated: 10 February 2026
"Managers lead by example with an open culture and strong training, but agency staff cover shifts and activities lack a dedicated coordinator."
There was a strong culture of learning when things went wrong. Accidents, incidents and near misses were recorded... and learning shared with teams.
There was also a very open culture and staff and management worked alongside each other on a daily basis.
There were sufficient staff deployed to meet people's needs and any funded 1 to 1 hours.
Staff were supported to complete qualifications in health and social care such as diplomas to enhance current practice.
The management team lead by example and worked alongside support staff as needed.
People were supported in a safe way to access the community and participate in a wide range of activities.
Some agency staff cover shifts, even if they are regulars who know the residents.
Agency staff members were in use however they were regular staff who were familiar with people at Holly Lodge.
No dedicated activities coordinator or specialist programmes mentioned, so the role may involve routine care alongside basic outings.
participate in a wide range of activities.
AI Generated
Last inspected: December 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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