Working at Holly Lodge Care Home
Maddison Street, Shildon, DL4 1NX
Operated by Mariposa Care Group Limited
41 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"A motivated and supportive staff culture with strong safety measures and visible management, although staffing lacks details on good retention and low agency use."
Safety & Risk
8/10
✓
Per 2020 comprehensive inspection: Systems were in place to reduce the risk of abuse and harm. Risks were identified and managed effectively. People's medicines were administered and managed safely. 2022 IPC inspection: We were assured that the provider was preventing visitors from catching and spreading infections... using PPE effectively... infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: Staff were motivated and passionate about making sure people received the best care possible. Staff worked well together and were supportive. Staff told us they felt listened to by the management team.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: Enough staff were deployed to meet the needs of people. Staffing levels were determined by people's needs and were regularly reviewed. The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: People were supported by a well-trained and experienced staff team. Additional training was sourced around people's specific needs. Staff were given opportunities to discuss their individual work and development needs through supervision and appraisal.
Management
7/10
✓
Per 2020 comprehensive inspection: The management team were passionate about providing quality care. They had a visible presence in the service and had a hands-on approach. Staff told us they felt listened to by the management team.
Programmes
7/10
✓
Per 2020 comprehensive inspection: People had a range of activities... The service recognised the benefits of intergeneration interaction and worked in partnerships with a mother and toddlers' group, schools and a local college. The service had created a 'Dreams come true' scheme.
Points to consider
Staffing levels are adequate to meet needs but with no details on low agency use or staff retention to make workloads easy.
Per 2020 comprehensive inspection: Enough staff were deployed to meet the needs of people. Staffing levels were determined by people's needs and were regularly reviewed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews