Working at Holly House Care Home
Albany Way, Washington, NE37 1BJ
Operated by Holly House Care Limited
40 bedsResidential homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.6/10
Key Finding
"Respected leadership, stable staffing without agency use, and strong training, although no dedicated activities coordinator means staff juggle duties."
Safety & Risk
8/10
✓
Risks to people's health and safety were assessed and regularly reviewed. Staff followed these plans to ensure people's safety was maintained.
Staff Culture
7/10
✓
Staff at all levels contributed to the atmosphere, which was welcoming, open and relaxed. Staff confirmed they were supportive and approachable.
Staffing Levels
8/10
✓
There were always enough staff to meet people's needs promptly and calmly. There was no reliance on agency staff.
Training & Dev
8/10
✓
Staff received regular training, which was a blend of face to face and online training... Staff told us they were supported to pursue additional qualifications and training relevant to their roles and career aspirations.
Management
8/10
✓
The registered manager was well respected by staff and external partners. Feedback from external specialists was extremely positive regarding the leadership of the service and how proactive they were.
Programmes
6/10
✓
There was no activities co-ordinator but staff worked together well to ensure people had opportunities to take part in favourite pastimes and new experiences.
Points to consider
No dedicated activities coordinator, so staff handle activities alongside regular care duties.
There was no activities co-ordinator but staff worked together well to ensure people had opportunities to take part in favourite pastimes and new experiences.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews