Working at Holly House Care Home
124 High Street, Scunthorpe, DN17 3LY
Operated by P B Residential Care Limited
29 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel supported by an approachable manager and safe practices, but sometimes cover extra shifts and have only standard training."
Safety & Risk
8/10
✓
2020 IPC inspection: Assured safe infection prevention, PPE use, testing, outbreak management; per 2017: Safeguarding incidents appropriately managed, medicines safely handled.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff described culture as 'Caring, understanding and supportive', friendly family atmosphere, staff felt supported.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: Staffing rosters corresponded with staff on duty, people said enough staff, staff covered shifts when necessary but had sufficient time.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Up-to-date staff training record, new staff inducted, all staff received regular supervision and appraisals.
Management
8/10
✓
Per 2017 comprehensive inspection: Staff told us they found the registered manager to be approachable, helpful and fair, felt able to express concerns or ideas freely and these were fairly addressed.
Programmes
6/10
✓
Per 2017 comprehensive inspection: Activities coordinator ran bingo, crafts, karaoke, reminiscence, quizzes, card games, arm-chair exercises.
Points to consider
Staff numbers are enough to meet needs but staff sometimes cover extra shifts for each other.
Staff told us they covered shifts when necessary and found they had sufficient time to carry out their responsibilities to meet people's needs.
Only standard training with inductions and supervisions, no specialist courses or funded qualifications.
We saw documentary evidence that staff were trained and experienced regarding their roles. An up-to-date staff training record was in place... New staff were inducted, while all staff received regular supervision.
Activities are varied with a coordinator doing bingo, quizzes and crafts, but no specialist or innovative programmes.
Activities... such as bingo, crafts, karaoke, reminiscence, quizzes and card games... 'Arm-chair Charlie' exercises once a month.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2017
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews