Working at Holly House
Hall Lane, Houghton Le Spring, DH5 8DA
Operated by Education and Services for People with Autism Limited
8 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel supported by approachable management and work well as a team, although activities and programmes are limited."
Safety & Risk
6/10
✓
Safeguarding and medicines processes effective with good incident management but recommendation for more regular risk assessment reviews.
Staff Culture
7/10
✓
Staff spoke positively about working at the service, said they were supported, worked as part of a team and felt supported by each other.
Staffing Levels
6/10
✓
The service had enough staff to support people safely with complex needs receiving individual support from 1 or 2 staff members.
Training & Dev
6/10
✓
There was a programme of staff training to ensure staff were skilled and competent with training in safeguarding and infection control.
Management
7/10
✓
Relatives said the registered manager was approachable and staff said they were supported in their role.
Programmes
4/10
!
People had opportunities to be part of the community with relatives noting they go out for lunch and to the shops.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews