Last updated: 10 February 2026
"Staff feel proud and well supported as a team with good management and training, but basic activities and no clear stable staffing hold it back."
Assured provider preventing infections from visitors, using PPE effectively, accessing testing, managing outbreaks (2022); safeguarding awareness and risk assessments good (2019).
Staff were proud to work for the service, felt well supported, 'we work as a team, pretty good', good place to work. Per 2019 comprehensive inspection.
Staff told us 'Enough staff, yes definitely, rarely any staff sickness here'. Per 2019 comprehensive inspection.
Training matrix and plan with specialist training such as Makaton, Parkinson's awareness, behaviours that challenge. Per 2019 comprehensive inspection.
Staff felt well supported by the registered manager, supervisions every three months and acted on. Per 2019 comprehensive inspection.
Regular organised outings as a group, independent community shopping, cooking together, responsive to choices like finding a typewriter. Per 2019 comprehensive inspection.
Staff numbers are enough for shifts with rare sickness, but no word on agency use or a long stable team to make workloads easy.
Staff told us, 'Enough staff, yes definitely, rarely any staff sickness here'. Per 2019 comprehensive inspection.
No activities coordinator or special programmes, so days mix routine care with basic outings and cooking support.
People enjoyed regular organised outings, as a group... involved in the shopping for their meals as well as the preparation of them. Per 2019 comprehensive inspection.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp