Last updated: 10 February 2026
"Supportive managers and a positive culture ensure good safety, but no activities or engagement holds it back."
Systems in place helped safeguard people from the risk of abuse. Staff managed people's medicines safely. The provider learned lessons when things had gone wrong.
There was a positive and open culture at the service which achieved good outcomes for people.
Staffing levels were sufficient to meet people's needs and managers recruited staff safely.
Staff had completed the appropriate mandatory training to keep people safe and understood where people required support to reduce the risk of avoidable harm.
The registered manager was available for people to contact, and undertook regular quality checks, to help ensure continued good standards of care. A staff member told us, 'I have no issues with speaking to managers about any issues I may have. I feel like I have good support within my job'
No activities, engagement or creative approaches mentioned at all; report describes only routine personal care delivery, medicines, infection control and risk assessments.
No activities programme or coordinator, so the role is mostly routine personal care.
No activities, engagement or creative approaches mentioned at all
Staff numbers are enough to get by but nothing special, no info on low agency use or staff sticking around long-term.
Staffing levels were sufficient to meet people's needs
Only standard mandatory training, no specialist courses or funded qualifications.
Staff had completed the appropriate mandatory training to keep people safe
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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