Working at Holicote
93 Newton Lane, Darlington, DL3 9HH
Operated by Darlington Borough Council
5 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Approachable management, valued training and strong safety practices, but borderline staffing and routine activities without special programmes."
Safety & Risk
8/10
✓
Medicines were managed well, safely administered and recorded accurately. Staff were confident they would raise concerns to safeguard people.
Staff Culture
7/10
✓
There was a positive rapport between people, support staff and management. Staff told us they valued the training on offer.
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's individual needs and maintain their safety. Staff were always present.
Training & Dev
7/10
✓
Staff were able to take up further education on autism and mental health through open learning workbooks.
Management
7/10
✓
One relative told us, 'They are a fantastic manager - easy to talk to any time, always keep us in the loop.' Staff told us they valued these meetings.
Programmes
5/10
!
People were supported to follow interests and to take part in activities that are socially and culturally relevant to them including active social club memberships and local community events.
Points to consider
Staff numbers are just enough to get by, with no info on low staff turnover or agency use.
There were enough staff on duty to meet people's individual needs and maintain their safety. Staff were always present.
No activities coordinator or special programmes, so the job is mostly routine care plus some outings and clubs.
People were supported to follow interests and to take part in activities that are socially and culturally relevant to them including active social club memberships and local community events.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews