Working at Holendene Way
1 Holendene Way, Wolverhampton, WV5 8EP
Operated by Selborne Care Limited
4 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Staff receive regular training and supervision with enough people on shift for one-to-one support, but no permanent manager is in post."
Safety & Risk
7/10
✓
People's medicines continued to be managed in a safe way... Staff continued to know what constituted abuse... When incidents occurred... the provider took action to ensure lessons were learnt.
Staff Culture
6/10
✓
Staff felt they were listened to and if changes were needed then the manager and providers would take action. Staff we spoke with were happy to raise concerns.
Staffing Levels
6/10
✓
There were enough staff available to meet people's needs... People received one to one support throughout the day and we saw they always had someone available to offer support.
Training & Dev
6/10
✓
Staff received training to support people... They received regular supervision... implemented the Care Certificate for all new starters as part of their induction.
Management
2/10
✕
There was not registered manager in post. There is a care coordinator acting as manager who is responsible for the running of the home.
Programmes
6/10
✓
People were given the opportunity to participate in activities they enjoyed... This included going to the local gym, places using public transport, to the local pub and out for meals.
Points to consider
No permanent manager in post, just a care coordinator running things with support from area manager.
There was not registered manager in post. There is a care coordinator acting as manager who is responsible for the running of the home.
Only standard training like the Care Certificate and supervisions, no specialist courses or funded qualifications.
Staff received training to support people... implemented the Care Certificate for all new starters... regular supervision to review how they worked.
Activities are regular outings like gym and pub but no dedicated coordinator or specialist programmes.
People were given the opportunity to participate in activities they enjoyed... going to the local gym, places using public transport, to the local pub and out for meals.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews