Last updated: 10 February 2026
"Experienced management and positive culture where staff feel supported and valued, but basic staff-led activities without a dedicated coordinator."
People received their medicines safely and as prescribed. Risks to people's well-being and any individual conditions had been assessed and regularly reviewed.
The registered manager created an open and inclusive culture that respected people's diversity. Staff told us there was a good team and a positive staff morale.
People were safe at the service and supported by a sufficient number of safely recruited staff. The team used an innovative way to plan the staffing rotas that ensured there was always a right mix of skills on duty.
Staff had effective training that equipped them with right skills to carry out their roles. The induction schedule demonstrated training relevant to people's needs, such as around mental health was included.
There was an experienced, registered manager who ensured the service was well run. People, their relatives and staff were complimentary about the management team. Staff were listened to, well supported and valued.
Staff learned how to knit, organised in-house knitting coffee mornings; a staff member organised music sessions; people went for walking trips; residents have a food group to design menus.
No activities coordinator or specialist programmes, so the role is mostly personal care with some basic staff-led activities like knitting and music.
No reference to dedicated activities coordinator, named specialist programmes, pet therapy, or structured enrichment beyond individual goals and staff hobbies such as knitting coffee mornings and music sessions.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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