Last updated: 10 February 2026
"Staff enjoy a supportive culture with engaging activities, but no registered manager, training gaps and unsafe medicines hold it back."
Medicines were not always managed safely. For people who were prescribed as and when medicines, protocols to manage these medicines were insufficient
Staff told us it was a nice place to work and that the provider was supportive and responsive
Most staff felt there were generally enough staff, but some did mention more staff would improve care—especially on busier days or night shifts
Although most staff had competed all their mandatory training, some gaps remained, for example, a team leader’s training for fire drills and safeguarding was out of date
a new manager was in post and had applied to CQC to become registered
On the days of our inspection visits, we observed a variety of meaningful and engaging activities for people. We observed a visiting external gospel choir
No permanent manager in post yet, as the new one has applied to register but leadership has serious oversight failings
a new manager was in post and had applied to CQC to become registered
Gaps in basic mandatory training like fire drills and safeguarding for some staff
some gaps remained, for example, a team leader’s training for fire drills and safeguarding was out of date
Unsafe medication practices with missing guidance on when required medicines and thickening agents
Medicines were not always managed safely. For people who were prescribed as and when medicines, protocols to manage these medicines were insufficient
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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