Working at Holbrook Hall
Makeney Road, Holbrook, Belper, DE56 0TF
Operated by Fairway Homes (Derby) Limited
36 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"Staff feel supported by management with a positive culture, but agency staff use and medicines record gaps are concerns."
Safety & Risk
5/10
!
Per 2019 comprehensive inspection: Shortfalls in medicines records including missing signatures for creams applied and inaccurate transcription; gaps in post-falls observations documentation.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: The registered manager and owners promoted a positive culture; staff felt very supported and could contribute via staff meetings.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: We saw there were enough staff to ensure people received support in line with their assessed needs; per 2020 IPC inspection: Agency staff had been used to cover some of these shifts.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff told us they received regular supervision; the provider supported staff to update their training and learn new skills.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff felt very supported by the registered manager and management team; people, relatives and staff spoke positively about the registered manager.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Strong emphasis on keeping people active with activities provided by six external providers including poetry circle, chair exercises, zumba and string quartet.
Points to consider
Staffing is adequate but they use agency workers to cover some shifts.
Agency staff had been used to cover some of these shifts.
Medication records had gaps like missing signatures and poor copying from prescriptions.
Staff had not consistently signed records to indicate creams had been applied. In addition, staff had not always accurately transcribed handwritten medicines administration records.
Checks after unwitnessed falls were not always recorded properly.
Further improvements were required to demonstrate how staff monitored people for injuries that may appear following unwitnessed falls.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews