Working at Holbeach and East Elloe Hospital Trust
Boston Road North, Spalding, PE12 8AQ
Operated by Holbeach & East Elloe Hospital Trust
47 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"A positive staff culture and engaging activities, but unstable management and short staffing cause care delays."
Safety & Risk
4/10
!
The risks to people's safety were not always well managed and lessons were not always learned to reduce risks to people's safety. One person who was at risk of falls and had sustained 7 falls in a period of 7 weeks.
Staff Culture
6/10
✓
Staff told us they felt their training needs were supported. Staff were generally positive about the management of the service.
Staffing Levels
4/10
!
The rosters showed the staff levels did not always meet the numbers of staff the provider had assessed as required to meet people's needs. People and relatives told us people could be waiting for personal care for up to between 30 and 40 minutes.
Training & Dev
5/10
!
Staff were provided with support in their roles. There was an e-learning training programme in place... Staff told us they were encouraged to undertake training to support them in any lead roles they undertook.
Management
4/10
!
At the time of our inspection there was a registered manager in post, however they were not present for the inspection process and shortly after our inspection left the service. Quality monitoring processes were not always used effectively.
Programmes
6/10
✓
The provider had an activities coordinator in post who worked to provide people with a range of different activities... ukelele day, out on the minibus.
Points to consider
No stable manager, as the one in place left right after the inspection, and oversight of care was weak.
At the time of our inspection there was a registered manager in post, however they were not present for the inspection process and shortly after our inspection left the service.
Staffing is short at times, so call bells take 30 to 40 minutes to answer and care waits happen.
People and their relatives told us there were times when the service was short of staff... people could be waiting for personal care for up to between 30 and 40 minutes.
Safety risks like falls and evacuation plans were not always handled well, with slow fixes.
One person who was at risk of falls and had sustained 7 falls in a period of 7 weeks. A sensor mat had not been put in place until after their 5th fall. The personal emergency evacuation profiles (PEEPs) we viewed, lacked clear individualised information.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews