Working at Hodge Hill Grange
150 Coleshill Road, Birmingham, B36 8AD
Operated by HC-One Limited
53 bedsNursing homes
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Staff feel supported with an approachable manager, but overdue training and mixed views on staffing levels hold it back."
Safety & Risk
4/10
!
Per 2019 comprehensive inspection: The administration of people's topical medicines was not always recorded by staff, which placed people at increased risk of skin damage.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff felt well-supported and valued by the management team; 'We have a wonderful team and support each other.'
Staffing Levels
4/10
!
Per 2019 comprehensive inspection: People's relatives and staff continued to express mixed views on the sufficiency of staffing levels at the home, although they felt, overall, that people were safe.
Training & Dev
3/10
✕
Per 2019 comprehensive inspection: A significant number of staff were not fully up-to-date with their training or refresher training; for example, 17.7% of staff had 'late or expired' safeguarding training.
Management
6/10
✓
Per 2019 comprehensive inspection: People's relatives and staff spoke positively about the registered manager, whom they found approachable and willing to listen.
Programmes
5/10
!
Per 2019 comprehensive inspection: People had the opportunity to participate in social and recreational activities led by the activities coordinator, such as singing and colouring.
Points to consider
Lots of staff are overdue on basic training refreshers like safeguarding.
Per 2019 comprehensive inspection: the provider's summary training report... categorised 17.7% of staff as having 'late or expired' safeguarding training. The percentage of staff whose health and safety and food safety training was 'late or expired' was 17.7% and 21% respectively.
Mixed feedback from staff and relatives on whether there are enough staff, with agency used to fill gaps.
Per 2019 comprehensive inspection: People's relatives and staff continued to express mixed views on the sufficiency of staffing levels at the home
Staff not always recording when they applied skin creams and ointments, risking skin damage.
Per 2019 comprehensive inspection: The administration of people's topical medicines was not always recorded by staff. This prevented the management team from effectively monitoring these medicines were being applied consistently, and placed people at increased risk of skin damage.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews