Last updated: 10 February 2026
"Supportive leadership, positive staff culture and strong safety, but basic activities lack variety and dedicated programmes."
Staff understood safeguarding procedures and felt confident to raise concerns. Risks were assessed, medicines managed safely, incidents recorded and reviewed.
Morale was good within the workforce. A staff member said 'It's a lovely place to work in' and staff felt supported and listened to.
There were sufficient trained and competent staff to meet people's individual assessed needs. Rotas showed staffing levels had been consistently maintained.
Staff completed essential training such as safeguarding, health and safety, infection control, Care Certificate for new staff, and Makaton training with regular supervision.
The registered manager was accessible, supportive and had good leadership skills. Staff told us they felt well supported with an open-door policy.
People had their own activity schedules showing activities like gym visits, watching films, meals out, cooking, making drinks and going out.
Only basic activities like gym trips, cooking and outings with schedules, no dedicated coordinator or special programmes to make the job more varied.
People had their own activity schedules which showed what they were doing, when and with who... gym... film... cook, make hot drinks and going out.
Staff numbers meet basic needs and stay steady but no word on low staff turnover or enough for really personalised unhurried care.
People were supported by enough staff to meet their needs. Rotas... showed staffing levels had been consistently maintained.
Just standard training like safeguarding and Care Certificate plus Makaton, no funded qualifications or career development paths.
Staff undertook training they had deemed as essential... Care Certificate... Staff had completed Makaton training.
AI Generated
Last inspected: January 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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