Working at Hobbits Holt

There were enough staff employed to meet people's needs.

Records showed that staff were competent, knowledgeable and skilled in their role. Staff told us the providers training was detailed and ensured they had the skills to support people effectively.

The managers of the service worked alongside staff to ensure that any issues were managed and priorities in relation to the quality of support were identified and acted upon promptly.

Staff supported people to attend a vast range of community-based activities focused on their individual interests. These activities took place in the day, evenings and at weekends.