Working at Hob Meadow

When safeguarding and incidents had occurred... investigated through 'learning logs'... lessons could be learnt. People's medicines were managed in a safe way.

Staff told us they had meetings where they had the opportunity to raise any concerns. Staff felt they were listened to... One member of staff said, 'Its speaking up if we need to, I would be supported yes'.

People told us and we saw there were enough staff available to meet people's needs. One person said, 'Yes the staff are always here'.

Staff received training to support people. One staff member told us how they were having in-depth autism training... They received regular supervision to review how they worked.

There was a registered manager in place... One staff member said, 'She is approachable'. Staff felt they were listened to and if changes were needed then the registered manager... would take action.