Working at Hoar Cross Nursing Home
St Michael's House, Burton On Trent, DE13 8RA
Operated by Hoar Cross Care Limited
51 bedsNursing homes
Workplace Score
7.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.6/10
Key Finding
"Exceptional leadership and a proud, motivated team drive high-quality care, although there was mixed feedback about staffing levels."
Safety & Risk
8/10
✓
Lessons were learned when things went wrong. There were regular audits of incidents such as falls and medicines errors.
Staff Culture
8/10
✓
Staff were motivated and proud of the service. All staff we spoke with consistently knew people well and felt they worked well as a team.
Staffing Levels
6/10
✓
There were enough staff to support people. However, there was some mixed feedback about staffing levels.
Training & Dev
8/10
✓
Staff who were designated 'champions' received additional training to become more knowledgeable in a certain area, such as end of life care, nutrition and hydration and dementia.
Management
9/10
✓
Service leadership was exceptional and distinctive. Leaders and the service culture they created drove and improved high-quality, person-centred care.
Programmes
7/10
✓
There were three activity staff who supported people to engage in activities, with generally seven-day cover. We observed people partaking in group and individual hobbies, such as a quiz and reading magazines and newspapers.
Points to consider
Staffing is adequate but some relatives said there weren't always enough staff.
there was some mixed feedback about staffing levels. Two different relatives both said, 'I think there is enough staff.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews