Working at Hipswell Highway
130 Hipswell Highway, Coventry, CV2 5FJ
Operated by FitzRoy Support
6 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.5/10
Key Finding
"Stable staffing and a family-like culture stand out, although activities lack a dedicated coordinator for more variety."
Safety & Risk
8/10
✓
Staff demonstrated a good awareness about protecting people from abuse. Risk assessments provided instructions for staff. Medicines were managed safely in line with NICE guidance.
Staff Culture
8/10
✓
One staff member said, 'It does help when we have supported these residents for a long time, we have great relationships and are like a family.' Another said, 'A good staff team that is well trained.' 'The place is organised and we all get along very well.'
Staffing Levels
8/10
✓
Staffing levels were suitable for the needs of people and staff we spoke with confirmed this. One staff member said, 'We don't have issues with shortages of staff.' A lot of staff had been together since the service's registration.
Training & Dev
7/10
✓
The registered manager had a wide-ranging training programme to enhance and develop staff skills. Training events included safeguarding, fire safety, food and hygiene and infection control. One staff member said, 'No other place better for training opportunities than here.'
Management
7/10
✓
People who lived in the home and relatives felt confident in the management team. Staff commented positively about the registered manager who was visible about the home and had a good understanding of people's needs.
Programmes
6/10
✓
Each person had their own activity planner based on their likes and dislikes, including hobbies, shopping, going out for meals, trips and walks. One person said, 'I am going to my knitting club today I love it.'
Points to consider
The role mixes routine care with community outings and hobbies, but lacks a dedicated activities coordinator or specialist programmes for more variety.
Each person who lived at Hipswell Highway had their own activity planner which they had been involved in developing based on their likes and dislikes. For example, this included, hobbies, shopping, going out for meals and going on trips and walks.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews