Last updated: 10 February 2026
"Staff feel well supported with regular training and strong infection control, but no permanent manager affects leadership stability."
2022 IPC inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: Staff said they felt well supported to carry out their role and could raise issues with management who listened to their concerns.
2022 IPC inspection: The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. Per 2019: There were enough staff on duty to support people.
Per 2019 comprehensive inspection: Staff had received training when they first started working for the provider and their competency was assessed. This training was refreshed regularly.
Per 2019 comprehensive inspection: The service did not have a manager registered with the Care Quality Commission. However, an application had been made to register one.
Per 2019 comprehensive inspection: We spoke with the social life coordinator. People told us there was a programme of activities they could take part in if they wished.
No permanent manager in post, which means leadership might lack full stability and oversight.
The service did not have a manager registered with the Care Quality Commission. However, an application had been made to register one. (Per 2019 comprehensive inspection)
Staffing is adequate but had COVID-related pressures that needed special fixes.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures. (2022 IPC inspection)
Only a basic activities programme mentioned, so the role may involve mostly routine personal care.
People told us there was a programme of activities they could take part in if they wished. (Per 2019 comprehensive inspection)
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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