Last updated: 10 February 2026
"Approachable managers and effective safeguarding, although staffing lacks long-term stability and training misses specialist courses."
Systems and processes were effective at safeguarding people from the risk of abuse. Staff felt comfortable raising concerns and following local safeguarding processes when required.
Staff told us they felt supported to understand their roles and responsibilities.
There were enough suitably trained and qualified staff to meet people's needs in a timely way. We observed sufficient staffing levels throughout the home.
Staff training records and the provider's electronic training matrix demonstrated a good mix of staff skills and abilities.
The registered manager, regional manager and staff team were friendly, welcoming and approachable. One relative told us, "The manager is very approachable and is often around".
Per 2019 comprehensive inspection: An activities team known as the 'pink ladies' provided an extensive range of activities such as knit and natter, arts and crafts and movie matinee's.
Staffing levels are enough to meet needs safely, but no details on low agency use or staff staying long-term.
There were enough suitably trained and qualified staff to meet people's needs in a timely way. We observed sufficient staffing levels throughout the home.
Standard training with skills tracked well, but no specialist courses or qualification funding mentioned.
Staff training records and the provider's electronic training matrix demonstrated a good mix of staff skills and abilities.
Regular activities team with crafts, movies and school visits, but no special programmes to vary the work.
Per 2019 comprehensive inspection: An activities team known as the 'pink ladies' provided an extensive range of activities such as knit and natter, arts and crafts and movie matinee's.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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