Working at Himley Manor Care Home
133 Himley Road, Dudley, DY1 2QF
Operated by Sammi Care Homes Limited
51 bedsResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.3/10
Key Finding
"Staff feel supported with enough staff available, but no registered manager and lack of activities need attention."
Safety & Risk
3/10
✕
This inspection found that people's care plans did not consistently reflect their current risks and provide consistent guidance to staff to keep people safe... This was a breach of Regulation 12 (Safe care and treatment).
Staff Culture
6/10
✓
Staff told us they could talk to manager for advice and support and felt confident any concerns they raised would be acted on. One member of staff said, '[Staff] can go to her for anything. Very open and she listens to us.'
Staffing Levels
5/10
!
People told us staff were available to them and staff told us there were enough staff to keep people safe. During the inspection we saw staff responded to people's requests for support in a timely way.
Training & Dev
4/10
!
The training matrix showed that some staff had not completed all of their required training, including training on moving and handling and COVID-19.
Management
3/10
✕
The service did not have a manager registered with the Care Quality Commission (CQC) at the time of this inspection. A new manager was in place and they confirmed they will be submitting an application to register with CQC.
Programmes
3/10
✕
Staff and relatives told us that activities that are socially and culturally relevant to people could be improved. One member of staff said, '[I've] got to be honest, there's nothing at the moment; could do with puzzles. At the moment they just sit and watch TV which is boring.'
Points to consider
No permanent manager in post, with recent changes causing inconsistency.
The service did not have a manager registered with the Care Quality Commission (CQC) at the time of this inspection... Relatives and healthcare professionals... raised concerns about the number of management changes.
Risk assessments for falls, mobility and isolation not kept up to date.
People's care plans did not consistently reflect their current risks... One person... had two falls... risk assessment had not been updated... This was a breach of Regulation 12.
No activities programme or coordinator yet, so mostly just TV watching.
Staff and relatives told us that activities... could be improved... 'there's nothing at the moment; ... just sit and watch TV which is boring.'... recently appointed a new activities co-ordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews