Last updated: 9 February 2026
"Low staff turnover, enough staff on duty, and positive team culture, although no permanent manager holds it back."
2021 IPC inspection: Assured on preventing infections, PPE use, testing, shielding, admitting safely, outbreak management; per 2019: safeguarding systems, safe medicines.
Per 2019 comprehensive inspection: Staff enjoyed working there, nice atmosphere with positive friendly staff team, low staff turnover.
Per 2019 comprehensive inspection: low staff turnover, enough staff on duty, more staff available than recommended using the staffing tool.
Per 2019 comprehensive inspection: thorough induction, staff received enough training and supervision to do their job properly.
Per 2019 comprehensive inspection: The registered manager had recently left the service, the service had an interim manager in place whilst interviews were being held for the post of registered manager.
Per 2019 comprehensive inspection: activity team with full timetable, dementia choir, school children visits, trips to seaside, music group.
No permanent manager in post at last full inspection, only an interim one.
The registered manager had recently left the service. The service had an interim manager in place whilst interviews were being held for the post of registered manager. (Per 2019)
Only standard training and induction, no specialist courses or funded qualifications.
Staff said that they had received enough training so that they could do their job properly and support people effectively. They received supervision. (Per 2019)
Varied activities with coordinator but no specialist programmes or innovative approaches.
The service has an activity team responsible for coordinating different activities throughout the week. There was a full timetable of activities offered... dementia choir... children from the local primary school... trips. (Per 2019)
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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