Working at Hillyfield Rest Home Limited
Barnes Lane, Lymington, SO41 0RP
Operated by Hillyfield Rest Home Limited
17 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Supportive visible manager and positive open culture ensure safe care and stable staffing, but basic training and activities lack specialist development."
Safety & Risk
8/10
✓
People had their risks assessed, monitored and regularly reviewed. Staff understood the actions needed to mitigate avoidable harm... Medicines were managed safely.
Staff Culture
8/10
✓
People, their families and the staff team spoke positively about the management of the home describing an open, transparent culture.
Staffing Levels
7/10
✓
People were supported by enough staff... staffing levels are right for the number of people at the moment. Per 2019: service did not use agency staff.
Training & Dev
6/10
✓
People were cared for by staff that had completed mandatory safety training which included moving and handling.
Management
8/10
✓
The registered manager was visible and worked alongside the staff team, supporting learning and driving person centred care.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a dedicated activities co-ordinator who worked weekdays... activities every day which were relevant to people's interests.
Points to consider
Just the basic safety and moving training, no specialist courses or funded qualifications for career growth.
People were cared for by staff that had completed mandatory safety training which included moving and handling.
Daily activities with a coordinator like gardening and entertainers, but no special innovative programmes to vary the work.
Per 2019: dedicated activities co-ordinator... supported people to do gardening... outside entertainers were sought.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews