Last updated: 10 February 2026
"Staff feel well supported by management and work well together as a team, but medicines management issues and basic activities hold it back."
Medicines were mainly managed safely however some improvements were required... some medicine administration record (MAR) charts had missing staff signatures... Some people’s prescription creams were not applied as often as intended.
Staff told us they worked together as a team... Staff felt supported and listened to... “The manager is supportive, they care about my mental wellbeing. I feel supported.”
Safe and effective staffing: The provider made sure there were enough qualified, skilled and experienced staff, who received effective support, supervision and development.
All staff undertook mandatory training... Staff received induction training, regular supervision and appraisals... “I wanted to complete some additional specialised training, the manager organised this for me.”
Staff at the service felt well supported by the management team on site... Staff told us they felt supported and listened to... “The manager is very hands on, I feel supported.”
There was a range of activities taking place at the home... “I do enjoy the activities.” People had opportunities to take part in activities.
Some medication records have missing signatures, PRN details aren't always noted, and prescription creams aren't applied regularly enough.
some medicine administration record (MAR) charts had missing staff signatures... ‘As and when required’ (PRN) medicines were not always documented on the reverse of the MAR chart when and why they were given... Some people’s prescription creams were not applied as often as intended.
Staffing levels are enough to meet needs but nothing special with no details on retention or minimal agency use.
The provider made sure there were enough qualified, skilled and experienced staff... Staff were recruited safely with pre-employment checks.
Only a basic range of activities mentioned with no coordinator or specialist programmes to vary the workday.
There was a range of activities taking place at the home and people had choice and control over how they wanted to spend their time... monthly service from the local church.
AI Generated
Last inspected: April 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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