Last updated: 10 February 2026
"Stable staffing without agency use and strong safety practices, but no registered manager and basic training hold it back."
Risk assessments were very detailed and gave staff clear guidance on how to support people safely. Medicines were managed in a safe way.
People and staff felt there was a good atmosphere and an open culture in the service. Staff felt they were listened to and were able to share ideas.
the provider had not used any agency staff to cover sickness or annual leave. Those were covered by staff working for the service.
Staff had received training on the management of medicines. They received regular updates to ensure their practice was up to date and safe.
there was not a registered manager in post. A new manager had been in post for a month and had submitted an application to register.
Each person had an activity timetable in place. On the day of our visit, we found people went out in the community to take part in different activities.
No permanent manager in post, the new one is still waiting to get registered.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for a month and had submitted an application to register.
Only standard training like medicines handling and updates, no specialist courses or funded qualifications.
Staff had received training on the management of medicines. They received regular updates to ensure their practice was up to date and safe.
Basic activities timetable and community outings, no dedicated coordinator or specialist programmes.
Each person had an activity timetable in place. They were able to choose how they spent their time and lived their lives how they wanted. On the day of our visit, we found people went out in the community to take part in different activities.
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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