Working at Hillside Care Home
Hillside Avenue, Liverpool, L36 8DU
Operated by Qualia Care Limited
119 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff receive regular training, supervision and support with no concerns raised, although activities lack creative programmes and focus on routine care."
Safety & Risk
/10
✕
Staff Culture
6/10
✓
We spoke with 6 members of staff and staff received regular support through one to one supervision sessions and group meetings, with no concerns raised.
Staffing Levels
/10
✕
Training & Dev
6/10
✓
New staff completed induction training and there was an ongoing programme of training for all staff in topics relevant to their role and people's needs including dementia care, with regular one to one supervision sessions.
Management
6/10
✓
At the time of our inspection there was a registered manager in post who immediately addressed concerns about records being left unattended.
Programmes
5/10
!
There were staff employed to arrange and facilitate both one to one and group activities for people.
Points to consider
Staff run one-to-one and group activities but no specific creative programmes or variety mentioned, so the role is mostly routine personal care.
There were staff employed to arrange and facilitate both one to one and group activities for people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews