Working at Hillside Care Home

Where incidents had been raised, they were reported appropriately... Staff received safeguarding training and knew how to recognise and report... Risks... were assessed and well managed.”

There were enough staff to meet people's needs... Staff told us there were sufficient of them to meet people’s needs in a timely manner and that staffing levels were well considered.”

The registered manager told us... we do interim surveys... offered them protected time with me. We decided we would run a casino... which has been really popular.”

The wellbeing coordinators try as much as possible to have 2 major activities for residents each day... Other residents also receive 1-1 activities from the wellbeing team... visiting dog.”