Working at Hillcroft Nursing Home Slyne
Throstle Grove, Lancaster, LA2 6AX
Operated by Hillcroft Nursing Homes Limited
49 bedsNursing homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Brilliant management, excellent training academy and positive culture, although weekend agency staff need pairing as they don't know residents."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely... accessing testing for people using the service and staff... making sure infection outbreaks can be effectively prevented or managed. Per 2022 targeted inspection.
Staff Culture
8/10
✓
People we spoke with, their relatives and staff all told us they felt the service was well-led. Everyone we spoke with felt there was a positive person centred culture throughout the home. Per 2018 comprehensive inspection.
Staffing Levels
5/10
!
We found there were sufficient numbers of staff during our inspection visit... However one relative raised concerns that agency staff were used at weekends. Per 2018 comprehensive inspection.
Training & Dev
8/10
✓
Hillcroft Nursing Home Limited has their own training academy based at Hillcroft Slyne. Staff we spoke with praised the two trainers based at Hillcroft Slyne. Per 2018 comprehensive inspection.
Management
7/10
✓
Staff told us '[Registered manager], is about every day. She is trusting but always checking.' A second staff member commented, 'She [registered manager] is brilliant. I think she is ace.' Per 2018 comprehensive inspection.
Programmes
6/10
✓
We spoke with the activities co-ordinator who told us activities happened every day... Recent trips include a trip to the garden centre... The registered manager showed us they had purchased sensory comfort care baskets. Per 2018 comprehensive inspection.
Points to consider
Staffing is adequate but they use agency workers at weekends who need to be paired with permanent staff since they don't know the residents.
one relative raised concerns that agency staff were used at weekends... 'The agency girls are really good. You can't leave them on the floor on their own. They don't know the routine or resident.' Per 2018 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews