Last updated: 9 February 2026
"Good training academy, positive culture and strong safety awareness, but basic activities without a coordinator and uncertain staff retention hold it back."
Staff we spoke with told us they were aware of the safeguarding procedure and knew what to do should they witness any abusive actions. Per 2017 comprehensive inspection; 2021 IPC inspection confirmed strong infection prevention measures.
A member of staff commented, 'We have got a good culture here, we know we can report anything.' Per 2017 comprehensive inspection.
We found staffing levels were suitable with an appropriate skill mix to meet the needs of people who lived at the home. Per 2017 comprehensive inspection.
The registered provider had their own training academy to induct new staff and refresh the knowledge of experienced staff members. Per 2017 comprehensive inspection.
People and staff spoken with felt the registered manager was accessible, supportive and approachable. Per 2017 comprehensive inspection.
People told us they were happy with the activities organised at Hillcroft Morecambe Nursing Home. The activities were arranged for individuals and for groups. Per 2017 comprehensive inspection.
Only basic activities for individuals and in groups with no activities coordinator or special programmes to add variety to the working day.
The activities were arranged for individuals and for groups. Per 2017 comprehensive inspection.
Staffing levels are sufficient to meet needs but no information on agency use, low vacancies or good staff retention.
Staffing levels were observed to be sufficient to meet the needs of people who lived at the home. Per 2017 comprehensive inspection.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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