Last updated: 9 February 2026
"Approachable managers foster a positive culture with loyal staff, although activities lack variety without a dedicated coordinator."
People were protected from harm and abuse. Peoples medicines were safely managed. Staff understood their responsibilities to record and investigate any accidents and incidents...
One member of staff said, 'I feel the manager really invests in the staff, I never want to leave, I love it here.' Another said, 'It's a privilege to work here...'
Staff were assigned in sufficient numbers to ensure each person using the service received support according to their assessed needs. Another member of staff said, 'Because we are such a small team we work really well together.'
New staff received comprehensive induction training that included shadowing experienced members of staff. One member of staff said, 'The training is fantastic... Records showed staff received regular one to one supervision meetings.'
Relatives and staff all commented that the registered manager and senior staff were accessible and easily approachable. One staff member said, 'The support from the registered manager is fantastic...'
People attended activities of their choosing. The philosophy of the service was based on the 'TEACCH' approach... Each person had a TEACCH schedule that clearly set out their day...
No dedicated activities coordinator or lots of varied creative programmes, so the role is more about personal care than fun enriching activities every day.
People attended activities of their choosing.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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