Working at Hillcrest Residential Home
Hillcrest, Tyldesley, M29 8JE
Operated by Caring Alternatives Limited
17 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Approachable management, positive staff culture and strong safety, but no evidence of stable staffing or specialist training."
Safety & Risk
8/10
✓
2021 targeted inspection: assured on all infection prevention including PPE use, testing, cleaning with sanitising machines and UV checks; per 2018 comp: medicines managed safely with regular competency assessments
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: staff meetings and bi-annual surveys, staff say 'We have meetings quite regularly... I do feel involved'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'Staffing levels were appropriate to meet people's needs'; people, relatives and staff confirmed enough staff on duty
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: training matrix in place, comprehensive induction, supervisions every 3 months, staff spoke positively of training
Management
7/10
✓
Per 2018 comprehensive inspection: registered manager (owner) visible and approachable, staff say 'The management are lovely to work for, very friendly and you see them about regularly'
Programmes
6/10
✓
Per 2018 comprehensive inspection: range of weekly activities including games, dominoes, minibus outings, local club and church coffee mornings
Points to consider
Staff numbers match what's needed but no details on stable team or low agency use
People, their relatives and staff all told us enough staff were on duty to safely meet people's needs
Standard training and supervisions but no specialist courses or funded qualifications
Staff continued to receive a comprehensive induction... the home's matrix demonstrated completion was monitored
Regular activities like games and trips but no dedicated coordinator or special programmes
The home provided a range of weekly activities and had recently invested in more games and equipment
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews