Working at Hillbro Nursing Home
Holden Lane, Shipley, BD17 6RZ
Operated by Hillbro Nursing Home Limited
43 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Strong dedicated management and positive team culture where staff feel valued, although staffing limits time with residents and training is only basic."
Safety & Risk
7/10
✓
The service had effective systems in place to ensure allegations of abuse or poor care were investigated and acted on. People's medicines were well managed... The service had an effective system to learn lessons when things went wrong.
Staff Culture
8/10
✓
Staff felt valued and were proud to work at Hillbro Nursing Home... 'It's an "in it together approach". The team ethos is pretty good and we look after each other.'
Staffing Levels
6/10
✓
The service had enough competent staff... staff told us they had a consistent workforce and sufficient staff to meet people's needs. Two staff told us although there were enough staff, they would like to be able to spend more time with people.
Training & Dev
6/10
✓
All staff completed essential training, such as promoting equality and dignity, and moving and handling... Staff were trained, and their competency was assessed to make sure they understood how to administer medicines safely.
Management
8/10
✓
Staff told us Hillbro Nursing Home had a strong, dedicated and caring management team who focused on supporting staff and providing high quality care. Management have an open-door policy, we can go to anyone.
Programmes
6/10
✓
Per 2019 comprehensive inspection: Staff organised activities, entertainment and outings to keep people occupied. '[Name of activities organiser] is lovely... they go out a lot... pantomime and to a garden centre... entertainers.' (2023 report notes an activity worker present)
Points to consider
Staffing is sufficient with a consistent team but staff say they want more time with residents for better care.
Two staff told us although there were enough staff, they would like to be able to spend more time with people to enhance the quality of care.
Only standard essential training mentioned with no specialist courses or funded qualifications.
All staff completed essential training, such as promoting equality and dignity, and moving and handling.
Activities programme has variety and a coordinator but no specialist or innovative approaches described.
Per 2019 comprehensive inspection: Staff organised activities, entertainment and outings... 'excellent activities organiser, they go out a lot and this morning they have baked.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews