Working at Hill View
46 St Judiths Lane, Huntingdon, PE28 5XE
Operated by Oak House Homecare Cambs Ltd
16 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel well supported by managers with enough staff, but weak governance missed safety gaps and activities are too basic."
Safety & Risk
5/10
!
Proactive safety culture, good safeguarding and medicines but initial gaps in risk records (diet, turning) and environment (water temp), addressed on follow-up.
Staff Culture
6/10
✓
'I feel very well supported by the managers and my team.'... 'We all get on well here, the managers are supportive'
Staffing Levels
5/10
!
Staffing levels were safe and well managed... 'They do seem to have enough staff... very well staffed.'
Training & Dev
5/10
!
Staff undertook training in safeguarding, infection prevention, MCA, medicines; competency assessed, regular supervision but no specialist development mentioned.
Management
4/10
!
Governance at the service was not robust as the issues we found had not been identified during their own auditing processes; registered manager open to feedback but oversight concerns.
Programmes
4/10
!
Colouring, manicures, games, bingo, occasional singer; people felt that more activities could be offered to provide stimulation.
Points to consider
Managers own checks missed gaps in care records and safety risks like hot water, so problems can slip through until inspectors point them out.
The provider’s audits had not identified the issues we found... governance not robust.
Only basic activities like colouring, bingo and occasional singers with no coordinator, so the job is mostly routine care and residents want more.
People and family members felt that more activities could be offered... colouring things... bingo and occasionally they will have a singer.
Only standard training like safeguarding and infection control with no mention of specialist courses or funded qualifications to build skills.
Staff undertook training in safeguarding... infection prevention and control... MCA... no specialist or development opportunities described.
AI Generated
CQC Inspection Overview
CQC Inspection
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews