Working at Hill View
213 Eastbourne Road, Polegate, BN26 5DU
Operated by Achieve Together Limited
6 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff described a warm open culture and felt well supported with good training, but lack a permanent manager and rely on agency staff for sickness."
Safety & Risk
7/10
✓
Staff had a good understanding of safeguarding; risk assessments provided guidance; people supported to receive medicines safely; no incidents in 2020.
Staff Culture
8/10
✓
Staff described a very warm, open and inclusive culture; 'I can speak with any of the managers and know that action will be taken. They listen to what we have to say.'
Staffing Levels
6/10
✓
There were enough staff... minimum of three care staff on each shift; if there was sickness, they always tried to cover with overtime or agency staff.
Training & Dev
7/10
✓
Staff received specialist training in autism, epilepsy and person-centred active support; staff attended regular supervision meetings.
Management
7/10
✓
In the absence of the registered manager who was on special leave, two registered managers from other services provided cover; staff told us they were very well supported by the registered managers.
Programmes
6/10
✓
Activities included train rides, swimming, bowling, cinema trips, musician sessions, aromatherapist, art workshops, pet rabbit and cat.
Points to consider
Staffing levels are adequate but they use overtime or agency when someone calls in sick.
if there was sickness, they always tried to cover with overtime or agency staff.
Activities offer variety like outings and music but no dedicated coordinator or specialist therapeutic programmes.
Staff supported them to take part in activities... train and bus rides... musician provided regular musical entertainment... aromatherapist.
No permanent manager right now as they are on special leave, covered by managers from other homes.
In the absence of the registered manager who was on special leave... Two registered managers from other services took it in turn to provide cover.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews