Last updated: 9 February 2026
"Fantastic managerial support, good training and positive culture, but mixed views on staffing numbers and basic activities."
Processes in place for safeguarding, risk assessments, safe medicines management overall; minor PEG chart omission noted and corrected by managers
Staff member told us 'The managerial support is fantastic, they always come to help me', another said, 'My colleagues are nice and the managers.' Positive open culture
We received mixed views about the numbers of staff available... We observed staffing levels enabled people to get assistance when required, buzzers were answered quickly
Staff told us they had access to ongoing training... venepuncture, palliative care and catheterisation... regular supervision every 2-3 months
The registered managers had good oversight... relatives told us, 'The managers are approachable, you see them out and about.' Staff said, 'The managerial support is fantastic'
Range of activities: bingo, musical days, exercise, painting, light physical activity, coffee mornings at church
Staff numbers are okay but some residents and staff think there are not always enough around
We received mixed views about the numbers of staff available. People told us, 'I'm not sure there are enough staff' and 'There isn't lots of staff'
Activities are regular but basic like bingo, painting and exercise with no special programmes or coordinator to make the job more interesting
A relative told us... bingo, musical days and exercise days... we saw people painting and taking part in light physical activity
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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